Privacy Policy

Saddleback Valley Endodontics ("we," "our," or "the practice") is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at sbvendo.com or contact our office.

As a dental specialty practice, we are also subject to the Health Insurance Portability and Accountability Act (HIPAA), which governs how we handle your protected health information (PHI). Our HIPAA Notice of Privacy Practices is provided separately and governs your medical and dental records.

Information You Provide

When you contact us through our website, request an appointment, or submit a form, we may collect:

• Name, email address, and phone number
• Reason for your inquiry or appointment request
• Insurance information you choose to share
• Any message or description you provide in a contact form

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and browser type
• Pages visited and time spent on the site
• Referring website or search terms
• Device type and operating system

This information is used to understand how our website is used and to improve the experience for future visitors. It is not used to identify you personally.

We use the information we collect to:

• Respond to your inquiries and appointment requests
• Schedule and confirm appointments
• Communicate information relevant to your care
• Improve our website and patient experience
• Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information in limited circumstances:

• Referring dental offices: With your consent, we share consultation reports and treatment summaries with the dentist who referred you to our office.
• Service providers: We use third-party services (such as scheduling software and website hosting) that may process your data on our behalf. These providers are contractually obligated to protect your data.
• Legal requirements: We may disclose information if required by law, court order, or governmental authority.

All sharing of protected health information is governed by HIPAA and our Notice of Privacy Practices.

Our website may use cookies — small text files stored on your device — to improve functionality and understand site usage. You can disable cookies in your browser settings, though some features of the site may not function properly as a result.

We may use analytics tools such as Google Analytics to understand aggregate website traffic. These tools collect anonymized data and are subject to their own privacy policies.

We implement reasonable technical and administrative safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Patient health records and clinical information are protected under HIPAA and handled according to our Notice of Privacy Practices.

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access or correct the personal information we hold about you
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of non-essential communications

To exercise any of these rights, contact us at office@sbvendo.com or call (949) 581-8890.

For rights related to your health information under HIPAA, please refer to our Notice of Privacy Practices, available at our office.

Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13 through our website. If you believe a child has provided us with personal information, please contact us so we can remove it.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your information, please contact us: